List of Speakers
Speakers for 2025 (Will be Updated More Soon)
Professor John Oakland (United Kingdom)
Presentation Title: Quality 4.0 – Concept Definition, Principles & Practice (Online)
Professor John Oakland, a leading authority in quality management, will deliver an insightful presentation on Quality 4.0. Based on a large-scale research project commissioned by the Chartered Quality Institute (CQI), his talk will define the concept, outline its core principles, and highlight real-world applications in today’s business environment.
>> Details
- Dr. Robin Mann (New Zealand)
Presentation Title:
The Power of Benchmarking for Real Business Impact:
Improving People, Processes, Products, and the Planet
Dr. Robin Mann is a globally recognized expert in benchmarking and business excellence. His presentation will explore how benchmarking can drive meaningful and sustainable improvements in organizations, fostering better outcomes for people, processes, and the planet.
>> Details
Speakers for 2020 (Cancelled)
Speakers for 2019
- Heejun Park, Professor & Chair, Innovation Research Center, Yonsei University, will deliver a plenary speech on 'Optimization beyond Constraints of Time and Space: Platform-driven Innovation '
- Håkan Wiklund, Professor & Vice President, Mid Sweden University, will deliver a plenary speech on 'Design of Quality Management Systems in Higher Education - the Swedish Way'
Plenary Speakers for 2018
Professor John Bessant, BSc., PhD. Chair in Innovation and Entrepreneurship at the University of Exeter
Professor John Bicheno, Lean Enterprise Unit, University of Buckingham
Philip Holt, VP, Continuous Improvement at Travelport
Professor Mohamed Zairi, University of Bradford, Executive Chairman of European Centre for Best Practice Management
19th_qmod_program_2016.pdf
19th_qmod_program_2016.pdf
- Sung Hyun Park, Professor and President of KAST (Korean Academy of Science and Technology)
- Jens J. Dahlgaard, Professor and Chair of QMOD-ICQSS conference
- Sang Moon Lee, Distinguished professor, Chief Editor
- Yeoung Mok Kim, CEO, Hankook porcelain
- Christian Grönroos, Professor of Service and Relationship Marketing at Hanken School of Economics, Helsinki, Finland. He will deliver a keynote on 'Service Productivity as a learning process'.
- Jaromir Veber, Professor and Deputy Minister of Research and Higher Education, Ministry of Research and Higher Education, Czech Republic. He will deliver a keynote on 'Competitiveness-Innovation-Quality'.
- Jon Sundbo, Professor and Director of Centre of Service Studies and Centre of Experience Research, Roskilde University, Denmark. He will deliver a keynote on 'From Service Quality to Experiences as Crucial Factor for Customers'.
- Shin Wanseon, Professor and President of Korean Society for Quality Management, SungKynkwan Univ., Seoul, Korea. He will deliver a speech on 'Samsung's Journey to Quality Excellence'.
- Alan Brown, Professor in Human Resource Management, Edith Cowan Univ. Australia, will deliver a Keynote speech on 'How do Excellent Companies stay Excellent?.
- Jesper Falkheimer, Professor and President, Campus Helsingborg, Lund University, Sweden, will deliver a Keynote speech on: The Power of Strategic Communication in Organizational Development.
- Thong N. Goh, Professor, National University of Singapore, will deliver a keynote speech on: Transitioning to Quality of Service - Some Pedagogical Issues.
- Danijel Rebolj, Professor and President, Maribor University, Slovenia. He will deliver a keynote speech on: How to become a university for the future?
- Shyama Prasad Mukherjee, Professor, Calcutta University, India. He will deliver a keynote speech on: New Product Development and TRIZ
- Daniel Jones, Professor, Founder of Lean Philosophy, Cardiff University, UK will deliver a Keynote Speech on: From Lean Production to Lean Services and Lean Management: The Evolution of Lean Thinking
- Su Mi Dahlgaard-Park, Professor, Chief Editor, Chair and co founder of QMOD Conference, will deliver a keynote speech on 'A snapshot of 25 year's Quality Movement'.
- Bo Edvardsson, Professor and Vice Rector, Karlstad university, Sweden. He will deliver a keynote Speech on: A New Conceptualization of Service Innovation grounded in S-D logic and Service Systems.
- Tomasz Kayser, Deputy Mayor of Poznan, Poland
- Ramon Flecha, Professor, University of Barcelona, Spain. He will deliver a keynote Speech on: European Research, Social Innovation and Successful Cooperative Actions.
- John Oakland, Professor Emeritus, Bradford Univ. UK
- Jens J. Dahlgaard, Professor & Chief Editor, Chair and co-founder of QMOD-ICQSS Conference, Linköping University, Sweden
- Simon Dolan, Professor, ESADE, Spain
- Xavier Tort-Martorell, Professor, Univ. of Politecnica, Catalunya, Spain
- Thong N. Goh, Professor, National University of Singapore
- A. Parasuraman, Professor, Vice Dean, University of Miami, US
- Robert Schmitt, Professor, Aachen University, Germany
- Klaus Zink, Professor, University of Kaiserslautern, Germany
- Noriaki Kano, Professor Emeritus, Tokyo University of Science, Japan
- Cornelis Versluis, Vice President of Global Quality, LEGO Group
List of all Speakers including Plenary Speakers
(QMOD 2008)