2025_QMOD[Keynote Speaker] About Forrest Breyfogle

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2 Jun 2025
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Title

How to Reduce AI Implementation Risks: A Smarter Strategy for Business Success


Presenter

Forrest Breyfogle is a professional engineer, an ASQ fellow, and the CEO of Smarter Solutions, Inc. (https://smartersolutions.com). He has authored or co-authored over fifteen books about enhancements to Lean Six Sigma process improvement techniques, KPI performance metric reporting, and business management techniques.

His books, Management 2.0 and Leadership 2.0, offer an enhanced Integrated Enterprise Excellence (IEE) system, accompanied by free predictive process output metric reporting software, in a novel book format.

His books offer radical management advancements in utilizing and integrating scorecards, strategic planning, and process improvement.

Mr. Breyfogle was named Quality Professional of the Year for 2011 by Quality Magazine and, in 2012, received the Alumni of the Year award from the Missouri University of Science and Technology. He also received the prestigious Crosby Medal from ASQ in 2004 for an earlier book, Implementing Six Sigma, 2nd edition. He received the Leadership Award at the 2013 Lean & Six Sigma World Conference. 

Forrest has given numerous keynote presentations on Lean Six Sigma, business systems, and their metrics worldwide.


Abstract

As organizations invest heavily in artificial intelligence (AI) to enhance operations and decision-making, many face underwhelming results due to weak implementation foundations. Common pitfalls include siloed projects, inconsistent metrics, and lack of strategic alignment.

Effective AI requires a deep understanding of business processes, goals, and performance indicators. Without this context, AI insights remain fragmented and fail to deliver organization-wide value.

This presentation introduces the Integrated Enterprise Excellence (IEE) System as an ideal foundation for AI Implementation 2.0. IEE offers:

  • Enterprise-wide process visibility and standardized metrics
  • Predictive 30,000-foot-level KPI reporting
  • Alignment of AI and improvement efforts with strategic goals


By embedding AI within the IEE framework, businesses can ensure that AI initiatives are impactful, integrated, and sustainable.


In the race to gain a competitive advantage, organizations are rapidly investing in artificial intelligence (AI) technologies.


From machine learning to natural language processing, AI promises to revolutionize how companies operate, make decisions, and deliver value to their customers. However, many businesses are discovering that implementing AI without a strong foundational framework often leads to siloed projects, disjointed insights, and disappointing returns.

Common Issues with current AI Implementation practices:

  • Siloed deployments that don’t integrate with enterprise-wide goals
  • Lack of standardization in processes and data definitions
  • Inconsistent metric reporting, making enterprise-level decision-making difficult
  • Reactive AI usage rather than proactive, strategic deployment


For AI to be truly transformative, it must have a deep understanding of the business — its workflows, objectives, constraints, and opportunities. In other words, it needs a business-centric foundation.


AI models are only as powerful as the data and context they are given. When implemented in a vacuum, they generate insights that may improve a piece of the puzzle but not the entire picture.

To avoid these pitfalls, organizations must first build a foundation that:

  • Maps out (from a system-wide perspective) enterprise processes with their performance metrics
  • Establishes predictive performance metrics improvement objectives, which have alignment with strategic goals
  • Provides 24 x7 accessible, real-time insights across the business
  • Enables AI to recommend improvements that align with big-picture priorities


The Integrated Enterprise Excellence (IEE) System provides an AI Implementation 2.0 (Quality Management System) foundation, offering a modern, strategic, and integrated approach that sets the stage for enterprise-wide success.

The AI Implementation 2.0 foundation of IEE provides:

  • A system-wide view of processes, goals, and metrics
  • Predictive 30,000-foot-level reporting for KPI and process output metric responses that identify performance trends with confidence
  • A clear roadmap for aligning improvement efforts with enterprise objectives
  • A platform for AI to generate meaningful, organization-wide value




















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QMOD-ICQSS

Quality Management and Organizational Development
International Conference on Quality and Service Sciences


한국품질경영학회(韓國品質經營學會)
The Korean Society for Quality Management


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Email: qmod.icqss@gmail.com 

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