Bio
Dr. Shu Yamada is a professor at Keio University. He earned his Doctor of Engineering (1993) and Master of Engineering (1989) from Tokyo University of Science under the mentorship of the renowned Prof. Noriaki Kano. Dr Yamada is an internationally recognized expert in quality management, statistical quality control, and social systems engineering. His prolific research has resulted in over 50 peer-reviewed publications and 10 books, with notable recognition including the prestigious Nikkei Quality Control Literature Prizes in 1993, 1997, 1999, and 2005. Additionally, he has served as the Editor in Chief of Total Quality Science and played key editorial roles in respected journals such as the Journal of the Japanese Society for Quality Control (JSQC), Quality Engineering, and Asian Journal on Quality. As a leading authority in his field, Dr. Yamada has contributed to global standard-setting initiatives, serving on committees such as the Deming Prize, ISO TC 176 (Quality Management), and IEC TC 111 (Environmental Conscious Design). His expertise has been instrumental in advancing international quality standards and practices. Beyond academia, Dr. Yamada has collaborated extensively with industry, promoting Total Quality Management (TQM), developing innovative management systems, and providing specialized training tailored to organizational needs.
See more detail Bio >> https://k-ris.keio.ac.jp/html/100011509_en.html
Theme
What should and should not be changed on Quality Management in the age of AI
Abstract
If we consider the proposal of control chart by Shewhart as the origin of Quality Management, approximately 100 years have passed since this proposal was made. In order to adapt to changes in the business environment, Quality Management has developed various basic principles such as customer orientation and process approach. It has also produced a variety of activities such as improvement, all member participation, daily management, policy management and so forth. Recent developments in AI contribute to the evolution of Quality Management in various ways. For example, it is expected to be applied to improvement activities and to the search for potential customer requirements. On the other hand, there are some things that should not be changed in the age of AI. In this keynote speech, it will first be reviewed the history of the development of quality management to date. It will be explained the basic principles, activities, and organizational promotion related to Quality Management that have been developed so far, what should be changed because of the age of AI, and what should not be changed even in the age of AI.
Bio
Dr. Shu Yamada is a professor at Keio University. He earned his Doctor of Engineering (1993) and Master of Engineering (1989) from Tokyo University of Science under the mentorship of the renowned Prof. Noriaki Kano. Dr Yamada is an internationally recognized expert in quality management, statistical quality control, and social systems engineering. His prolific research has resulted in over 50 peer-reviewed publications and 10 books, with notable recognition including the prestigious Nikkei Quality Control Literature Prizes in 1993, 1997, 1999, and 2005. Additionally, he has served as the Editor in Chief of Total Quality Science and played key editorial roles in respected journals such as the Journal of the Japanese Society for Quality Control (JSQC), Quality Engineering, and Asian Journal on Quality. As a leading authority in his field, Dr. Yamada has contributed to global standard-setting initiatives, serving on committees such as the Deming Prize, ISO TC 176 (Quality Management), and IEC TC 111 (Environmental Conscious Design). His expertise has been instrumental in advancing international quality standards and practices. Beyond academia, Dr. Yamada has collaborated extensively with industry, promoting Total Quality Management (TQM), developing innovative management systems, and providing specialized training tailored to organizational needs.
See more detail Bio >> https://k-ris.keio.ac.jp/html/100011509_en.html
Theme
What should and should not be changed on Quality Management in the age of AI
Abstract
If we consider the proposal of control chart by Shewhart as the origin of Quality Management, approximately 100 years have passed since this proposal was made. In order to adapt to changes in the business environment, Quality Management has developed various basic principles such as customer orientation and process approach. It has also produced a variety of activities such as improvement, all member participation, daily management, policy management and so forth. Recent developments in AI contribute to the evolution of Quality Management in various ways. For example, it is expected to be applied to improvement activities and to the search for potential customer requirements. On the other hand, there are some things that should not be changed in the age of AI. In this keynote speech, it will first be reviewed the history of the development of quality management to date. It will be explained the basic principles, activities, and organizational promotion related to Quality Management that have been developed so far, what should be changed because of the age of AI, and what should not be changed even in the age of AI.