QMOD-ICQSS
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Email: qmod.icqss@gmail.com
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QMOD-ICQSS
Quality Management and Organizational Development
International Conference on Quality and Service Sciences
ํ๊ตญํ์ง๊ฒฝ์ํํ(้ๅๅ่ณช็ถ็ๅญธๆ)
The Korean Society for Quality Management
For any inquiries please contact use via email.
Email: qmod.icqss@gmail.com
KSQM Office Information
1806, 310, Gangnam-daero, Gangnam-gu, Seoul, 06253, Korea
TEL: +82-2-563-0357 FAX: +82-2-563-0358
E-mail: ksqm@ksqm.org
Business registration number : 105-82-01372
@QMOD-ICQSS. All rights reserved.
Copyright © The Korean Society for Quality Management.
Dr. Robin Mann is a globally recognized expert in business excellence, benchmarking, and organizational performance improvement. He serves as the Head of the Centre for Organizational Excellence Research (COER), New Zealand, and is the Chairman of the Global Benchmarking Network. Additionally, he is a Board Member of the New Zealand Business Excellence Foundation.
Dr. Mann is the Co-Founder of BPIR.com Limited, a leading best practice resource website, and the Founder of the International Best Practice Competition and the TRADE Best Practice Benchmarking Methodology. His expertise has been instrumental in shaping global benchmarking practices, having led over 50 benchmarking projects for the Dubai Government and supported hundreds of initiatives worldwide.
With a distinguished academic background, Dr. Mann earned his PhD in Total Quality Management (TQM) from Liverpool University in 1992. He has published over 50 peer-reviewed journal papers on business excellence and has advised governments and organizations across multiple countries on productivity and excellence strategies.
Through his pioneering work in structured and informal benchmarking, Dr. Mann continues to drive innovation, efficiency, and performance excellence across industries and nations.
Please found more details in attached file.